SHIPPING & RETURNS | SHIPPING POLICY
SHIPPING FEES
All shipping costs are in Hong Kong dollars. Additional shipping charges apply for international deliveries. Orders will be processed within 3-7 business days. For delivery, some exceptions apply.
HONG KONG ORDERS :
SF Express : HKD30.00 - Estimated Delivery 3-7 business days (CNY period additional 5-9 business days)
(FREE SHIPPING ABOVE HKD800 SPENDING)
Simply type in your nearest SF locker/ SF station code / office or residential address.
MACAU & TAIWAN ORDERS :
SF Express : HKD50.00 - Estimated Delivery 5-9 business days
(FREE SHIPPING ABOVE HKD800 SPENDING)
INTERNATIONAL ORDERS:
Standard : HKD400.00 - Estimated Delivery 10-15 business days
The tracking number of your parcel will be sent to you via email once your order has been shipped. All parcel are shipped from our central warehouse in Hong Kong.
(FREE INTERNATIONAL STANDARD SHIPPING ABOVE HKD2,500.00 SPENDING)
Processing delay may vary in peak periods.
SHIPPING POLICY
Hellosummer HK reserves the right to modify shipping fees at any time without notice.
The purchased items will be shipped as soon as possible once the order is processed. Processing and delivery times may vary according to the shipping address and product availability.
Once SF Express takes possession of the items, Hellosummer HK waives any right of ownership in favour of the buyer.
Delivery of products is subject to the rules and regulations of the shipping company and those related to signature attesting to the receipt of the goods. If you are absent at the time of delivery, the tracking and pick up of products according to the rules and procedures of the shipping company will be your responsibility.
Arrival time is not guaranteed due to postage delays. There may be customs duties, taxes, or tariffs imposed by the destination country which are the buyers responsibility. Hellosummer HK are not responsible for delays caused by the carrier or for lost or stolen packages.